Concern Hotline Leverages Microsoft 365 for a Streamlined Call Center and Intranet Ecosystem

Concern Hotline is a non-profit organization that’s mission is to comfort, calm, and assist those in need by providing crisis intervention and suicide prevention services. Through compassionate listening and empathetic support via trained volunteers on a 24-hour hotline Concern Hotline is a indispensable resource for many. Our team at Workplace Engineering have been working with… Continue reading Concern Hotline Leverages Microsoft 365 for a Streamlined Call Center and Intranet Ecosystem

Improving Collaboration and Communication in Pepper Construction through SharePoint Intranet Utilization

Pepper Construction is a mid-sized construction firm with operations in multiple locations across the country. Over the years, the company has experienced significant growth, and as a result, it has become increasingly challenging for employees to communicate and collaborate effectively. The company was using disparate systems for different business functions, including email, file servers, and project management tools, which made it difficult for employees to access the information they needed to do their jobs.